About Irina Toma

Fifteen years of growing businesses online. At every altitude.

I'm a Romanian-born, Amsterdam-based digital leader. Most recently Global Director of Consumer Acquisition & Retention at PUMA. Through digitalholic, I step in as Fractional Chief Digital Officer for consumer brands that need senior ownership of all things digital.

Career

From one channel to 45+ markets.

Swipe or scroll through the timeline. Every step widened the scope.

  • May 2025 to now

    45+ markets

    Global Director, Consumer Acquisition and Retention · PUMA, Netherlands and Germany

    One cross-regional strategy for every marketing channel, including MarTech, data and teams.

    • A new, more centralised operating model, drafted, approved and implemented for fast growth.

    • Centres of excellence launched across every marketing discipline.

    • A Digital Hub of 20 built in the Netherlands, alongside the US, Spain and Germany.

  • Feb 2022 to now

    The C-suite, for many

    Founder and Fractional Chief Digital Officer · digitalholic

    Accell Group: centralised digital across 16 brands and set one group operating model.

    • Alpine: 2x growth in new markets through marketplaces, leading 15+ FTE.

    • ASICS · Onitsuka Tiger: +30% online D2C and 200k+ in supplier surcharges recovered.

    • UNICEF: P&L owner of the Virtual Hub, beating revenue targets.

    • SUPER73: a campaign that doubled conversion rate and revenue per user.

  • Dec 2019 to Jan 2022

    A global function

    Digital Marketing and CRM Director, Global · Glanbia, Body&Fit

    Built global digital marketing and CRM from scratch: 8 in-house, 20+ agency-side.

    • Launched 12 new markets across the EU, US and APAC in under 12 months.

    • €1M+ incremental revenue from RFM, referral and 10+ lifecycle journeys.

    • Co-created the 5-year D2C vision with McKinsey, adopted by the board.

  • Jun 2018 to Nov 2019

    17 brands, 12 markets

    Head of Performance Marketing, Europe · BESTSELLER

    40% better budget effectiveness and 10 to 20% ROAS gains on an 8-figure media budget.

    • Rebuilt the team for full commercial delivery within year one.

    • A multi-year cross-channel investment roadmap for commercial accountability.

  • Dec 2017 to May 2018

    A whole new brand

    Head of Performance Marketing · Suitsupply, Suistudio

    Built the team, data infrastructure and agency set-up for the newly launched Suistudio brand.

    • Launched every paid and organic channel from zero.

  • Oct 2013 to Nov 2017

    European eCom

    Jr. SEO Specialist to Sr. eCom Acquisition Manager · PVH, Tommy Hilfiger and Calvin Klein

    Promoted three times: from a team of one to 5 specialists, 17 agency FTE and multi-million budgets.

    • 60% higher net ROI and 100% more top-line revenue from paid search.

    • 40% SEO revenue growth through a large-scale domain and URL migration.

  • Apr 2011 to Oct 2013

    Where it started

    Trainee and Digital Specialist · Philips, Spotzer Media, Digital Power

    Learned search, analytics and web hands-on.

    • The start of the habit: turning data into growth decisions.

Leadership

How I lead.

  • I answer for the outcome

    Consultants recommend. Owners decide and stand behind it. I bring a leader's accountability to every mandate: one direction, clear priorities and results I put my name under.

  • Empathy that drives performance

    People do their best work when they feel seen and trusted. I build that trust first, then hold everyone, myself included, to ambitious goals.

  • Built to run without me

    Every mandate ends with a self-governing system: the right team, clear ownership, a roadmap and an operating model. On my last day, nothing depends on me.

"A Stoic counts all adversities as mere training."

Seneca, On Providence

Beyond the job title

Languages

  • Romanian Native

  • English C2

  • Spanish B1

  • French B1

  • Dutch B1

Education

  • INSEAD Leading Digital Strategy

  • University of Amsterdam MSc Marketing, cum laude

  • Budapest Business School Erasmus exchange

  • Academy of Economic Studies, Bucharest BSc Business

Off duty

  • Weight lifting

  • Psychology

  • Poetry

  • Volunteer: Head of Marketing & Membership Growth, LEAN IN Netherlands

Contact

Need senior digital ownership?

Tell me what's stuck. I reply personally.

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